Sales Associate Retail & Wholesale - Southfield, MI at Geebo

Sales Associate

Job DescriptionKey
Responsibilities:
oProvide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
Serves as a Casa de Montecristo brand ambassador.
oBuild relationships with customers.
Proactively and effectively communicate product features and benefits, as well as promotional information.
oDemonstrate a tenacious drive for results.
Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
oDevelop and maintain strong knowledge of Casa de Montecristo products.
oAssists in the complete operations of the store.
Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
oFollows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
oMaintains visual and cleanliness standards to support the brand image.
Ensures a comfortable, responsible and safe environmentoOther duties as assignedSkills and Competencies required:
oPassionate and persistent about a delivering a stellar guest experience.
oA track record of meeting challenging sales and operational goalsoDemonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.
oStrong communicator with a professional presence.
Ability to build relationships with guests and coworkers.
Qualifications/Skills:
oPrevious experience in a retail, hospitality or other service-centric environment.
oPOS and/or computer skills neededoCigar knowledge a plusoAbility to work a flexible schedule (night, weekends, holidays)oExceptional interpersonal skillsoHands on team player with a strong work-ethicoCigar Knowledge a plusWork Environment/Conditions:
While performing the duties of this job, the employee is regularly exposed to smoke or airborne particles.
The employee is occasionally exposed to wet and/ or humid conditions.
The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear.
The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/ or move up to 35 pounds.
Specific vision abilities required by this job include the ability to adjust focus.
ExperienceRequired2 year(s):
Retail Sales, customer service and POS experience.
EducationRequiredHigh School or betterBehaviorsRequiredTeam Player:
Works well as a member of a groupEnthusiastic:
Shows intense and eager enjoyment and interestDetail Oriented:
Capable of carrying out a given task with all details necessary to get the task done wellDedicated:
Devoted to a task or purpose with loyalty or integrityMotivationsRequiredSelf-Starter:
Inspired to perform without outside helpGrowth Opportunities:
Inspired to perform well by the chance to take on more responsibilityFlexibility:
Inspired to perform well when granted the ability to set your own schedule and goalsAbility to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organizationSDL2017 Recommended Skills Communication Customer Service Emotional Intelligence Hospitality Interpersonal Skills Professional Responsibility Estimated Salary: $20 to $28 per hour based on qualifications.

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