Service Technician

Company Name:
Multifamily Insiders
Perform duties to maintain the safety, operation, and aesthetics of general and mechanical elements of grounds, buildings, amenities, and apartments of assigned property in condition that meets established quality standards, working within the limits of standard methods and procedures.
1. Work from check lists, schedules, service requests, and instructions.
2. Respond to assigned punch lists and prepare apartments for move in by new
residents, ensuring that all check list items are processed and resolved. Determine
repair, material, and supply requirements and perform any range of routine repairs
including replacement of damaged floor covering, repair of walls, counter tops,
fixtures, fans, windows, doors, and appliances.
3. Respond to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff. Examine reported problem, determine extent of repairs, materials and supplies required and make routine repairs to damaged or broken units. Escalate more complex HVAC, electrical, plumbing, and appliance servicerequests to others as appropriate after determination of repairs required. Ensure repairs are made in keeping with quality and safety standards.
4. Paint any range of interior and exterior surfaces and fixtures at assigned
properties, including apartments, club house and amenity areas, compactor areas,
speed bumps, signs, posts, gates, street markings, and hand rails. Touch up
building exterior surfaces as required. Clean and prepare surfaces, pressure
washing as appropriate. Apply caulk around doors, windows, or on breezeway
floors to repair surfaces. Patch and repair drywall and stucco surfaces, matching
textures on walls, ceilings and other surfaces as required. Select proper coatings
and colors. Paint entire surface or touch up paint as required to ensure compliance
with aesthetic standards.
5. Process assigned area of grounds in keeping with schedules and check lists. Pick up trash, empty trash bins, and replace trash bags. Move trash to compactor and clean, pressure wash, and sanitize compactor and immediate area Blow, sweep, pressure wash, and clean sides of buildings, stairs, and breezeways. Clean light globes, remove cobwebs, and otherwise ensure the cleanliness of building
exteriors and areas around and between buildings. Pressure wash building walls,
breezeways, sidewalks, and other assigned areas.
6. Remove snow accumulations from driveways, parking lots, walkways, breezeways, stairs, and other common grounds areas. Spread salt or prescribed product to melt ice as required and take other standard precautions to keep grounds safe and functional.
7. Clean and scrub pool and deck surfaces, and remove debris. Check water and
treat with prescribed chemicals under supervision or as certified to ensure that pool water characteristics are in compliance with prescribed standards.
8. Check and repair irrigation systems. Rake recreation areas and straighten signs
and poles. Paint signs, speed bumps, street markings, and other miscellaneous
areas as assigned.
9. Perform assigned range of preventive maintenance routines including change
filters, check smoke detectors and replace batteries as required, change light
bulbs, and perform damage inspections.
10. Assist to move appliances into and from apartments and to empty apartments of discarded personal belongings and trash left in vacated apartment homes. Make keys as directed.
11. Conduct and document move-in and move-out inspections, orient new residents in the operation of appliances in apartment homes and respond to questions.
12. Observe property grounds and notify supervisor of safety hazards, property
damage or unsightly conditions on grounds. Notify supervisor of the need to
replenish materials and supplies when low. Store and maintain supplies and
materials in keeping with procedures and standards.
13. Available for "on call" duty, nights and weekends.
Simple reference use of schedules, lists, MSDS sheets, service requests, and instructions, where interpretation is required. Duties require knowledge equivalent to basic high school or GED education. Fully functional level requires basic mechanical knowledge and Certified Pool Operator and Environmental Protection Agency certifications for utilization of pool and HVAC chemicals. Good command of English language.
Over one and up to two years required to be fully familiar with required techniques, equipment, and work routines.
Regular physical effort required performing mechanical repairs which is equivalent to continuously lifting or moving average weight material. Physical activity includes walking, squatting, bending, pushing, and climbing ladders as needed. Frequently lifts over 25 lbs. and up to 60 lbs. and occasionally lifts up to 150 lbs. with assistance for heavier activity such as moving appliances. Perform snow removal (if applicable).

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